1. Introduction

Dr Chandana Dental Clinic (“we,” “us,” “our”) respects and protects the privacy of all visitors to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in connection with our dental services and website interactions. By using our website, you consent to the terms outlined here.

2. Information We Collect
a. Personal Information (submitted voluntarily):

Name, contact details (phone, email, address)

Appointment inquiries

Medical or dental history (if shared via contact forms)

b. Health Information:

Oral health data, treatment plans, diagnostic images or records you provide (these are Protected Health Information—PHI)

c. Online Browsing Data:

IP address, device/browser details, referral page, page views, analytics and user behavior (collected automatically, non-identifiable and aggregate)

3. How We Use Information
We use your personal and health information for:

– Providing dental care, diagnostics, and follow-ups
– Scheduling appointments and sending reminders
– Billing and insurance processing
– Internal quality improvement and clinical records
– Complying with legal/regulatory obligations

We use browsing/analytics data to enhance our website’s usability and performance.

4. Disclosure of Information
We may disclose your information:

– To you or your authorized representative
– To legal authorities only if required by law
– To our service providers, e.g. for appointment management, billing, IT services—under strict confidentiality agreements

We do not sell, rent, or share your personal or health information for marketing purposes.

5. Your Privacy Rights
Depending on applicable laws, you have the right to:

Access or request copies of your health records

Update or correct inaccurate information

Request restrictions on certain uses or disclosures

Request confidential methods of communication

Withdraw consent or revoke prior authorizations

Complain to a supervisory authority if you believe your rights have been violated

To exercise any of these rights, please contact us (details below).

6. Data Security
We implement technical, administrative, and physical safeguards to protect your information, including:

Secure, encrypted storage of physical and electronic records

Access controls and authentication

Staff training on privacy and data protection practices

7. Use of Cookies & Analytics
Our website may use cookies and analytics tools to monitor site performance and visitor behavior. These tools collect non‑identifiable data only; they do not collect your PHI. You can disable cookies in your browser settings, though this may affect site functionality.

8. External Links
Our site may include links to third‑party sites. This Privacy Policy does not cover their practices. We encourage you to review their privacy policies before sharing personal information.

9. Changes to This Policy
We may update this Privacy Policy at any time. Changes take effect upon posting with a revised effective date. Continued use of our site after updates indicates your acceptance of those changes.

10. Contact Us
If you have any questions, concerns, or wish to exercise your rights under this policy, please contact:

Dr Chandana Dental Clinic
3rd floor, Emporio building, beside Apple I station, NCL Enclave South, Caton Residential Twp, Kompally
Hyderabad, Telangana, India
Email: drchandanaperiyavaram@gmail.com
Phone: 099634 26865